Answers to common questions...
1. Who will be our Internet Host?
Internet Hosting is provided with every one of our packages. We work hand-in-hand
with 1 & 1 Internet, Inc. using one of the fastest, safest, most efficient, and most secure servers available.
1 & 1 Internet, Inc. is a member of the United Internet network of companies, and
they have formed strong partnerships with major global players
such as Microsoft®, Linux®, and Cisco®. I
2. What do I need to know about web design?
You do not need to know a thing about web design or maintenance. We do it all for you from setting up your hosting service and
acquiring your domain name, to designing and maintaining the
nuts 'n bolts of your site.
3. What is a Web Secretary?
Your Web Secretary is the person you appoint to be the contact
person from you to us and to oversee the daily upkeep of your
site. They will be in charge of publishing all information,
updates and photos needed for your site using a simple online
Web Editor. Your Web Secretary should be committed to
keeping the site informative and up-to-date!
4. What is CMS?
CMS stands for Content Management System. This is a system which allows you to go online and update your own site. You will have access to your own
online Web Editor and can work on your site at any time.
You will be able to update text and photos but not any design
elements. You will need to decide which areas of your site
that you would like to update. At that point we will add
the appropriate code.
5. How do we pay for our site?
You may send checks or money orders made out to: Nazarene Pages.com.
Send them to: Nazarene Pages, 205 Palmer St., Brighton, Il 62012.
6. When do we pay for our site?
Your deposit is due upon acceptance of the design concept.
The Set-up and Design fee is due upon approval of the site. The site will not be published until this is received.
Your Maintenance fees will be due on a quarterly basis. Monthly payments can be arranged, at your request, at an additional $5.00 per month.
7. What happens if I am late with a Maintenance payment?
There is a $5.00 late fee every month that you are late. If payment has not been made in 3 months, your site will be deleted and your
hosting package cancelled. No refunds will be given. Please email us if you are having financial difficulty. We will do our best to work
with you!
8. Will Nazarene Pages change their Maintenance fees on us?
While we do reserve the right to change our fee rate (with a 30 day written notice) we will maintain every effort to keep prices down and not
change your fees.
9. Why do we have to sign a contract?
Although most of us hate the "legal" stuff, contracts are a protection to both parties. We do require that our simple contract
be signed by us, Nazarene Pages, the church secretary and the pastor or other board member. If your site is being provided by your district,
then the contract needs to be signed by the district instead of the local church.
11. How do I terminate your services?
You may terminate our services for any reason BUT you must notify us in writing 30 days prior to the termination date.
Likewise, Nazarene Pages.com may terminate services to you by notifying the local church secretary, in writing, 30 days prior to the
termination date (with the exception of non-payment). Services may be terminated for any reason.
12. What happens to our site when it is terminated?
- If you have your own domain, upon request, it will be transferred to you. The church will then need to pay all fees associated with owning that domain. This applies only if your payments are up-to-date.
- The design of the site is retained by Nazarene Pages.com unless otherwise specified in the contract. The current site cannot be transferred and "reworked" by another designer unless you own the design per contract.
- All computer software used to design and maintain the site is retained by Nazarene Pages.com.
- You will be refunded any monies paid in advance for services not rendered.